Rayson technical specialist inspecting a coated concrete sample with diagnostic instruments

Rayson technical answers · Singapore

Technical decisions that have to hold up on site.

Start with the substrate, operating exposure and shutdown window. Rayson connects the site question to the relevant system, product and published technical data.

Open evidence
A TDS for every product
Site first
Substrate and exposure before SKU
Clear response
Reply within one working day

02 · Technical answer library

Answer the site question before naming the product.

Choose a topic to see the technical direction, the evidence to collect and the Rayson resources that continue the answer.

Technician assessing prepared concrete with a moisture meter, pull-off test dollies and a surface-profile tool
Coating starts only after strength, contamination, moisture and surface profile are understood.
01 Substrate readiness

Can a coating go straight onto existing concrete?

Not by default. The concrete should first be assessed for strength, contamination, moisture and the condition of any existing coating. The preparation method and primer are selected from that evidence; coating over an unsound interface only carries the weakness forward.

Check: strength · contamination · moisture · existing layers

02 Existing failure

Why is the floor peeling, blistering or delaminating?

Peeling, blistering and delamination describe symptoms, not the cause. Loss of adhesion can involve contamination, trapped moisture, insufficient preparation, incompatible layers or application conditions. Identify where the failure sits in the build-up before deciding how to repair it.

Record: location · pattern · layer · moisture · operating exposure

03 System chemistry

When should epoxy, polyurethane or PU-cement be considered?

Chemistry is selected from operating exposure, not appearance. Epoxy systems are commonly used for hard-wearing interior floors; polyurethane finishes are considered where flexibility, abrasion or UV performance matters; PU-cement is relevant to heavier chemical, hygiene and thermal-shock conditions. Confirm the final product and build-up in its TDS.

Define: traffic · chemicals · UV · temperature · cleaning regime

04 Wet and exterior areas

What changes when the area is wet or exposed outdoors?

Water, movement, falls, joints and UV exposure should be considered together. A traffic coating is not automatically a waterproofing membrane, and a membrane is not automatically a wearing finish. Define whether the project needs waterproofing, slip resistance, UV stability or a combined system.

Check: drainage · joints · movement · UV · pedestrian or vehicle traffic

05 Shutdown planning

Can the floor be selected from the shutdown window alone?

No. The available window matters, but return-to-service planning must be checked together with substrate condition, temperature, coat sequence and the relevant TDS. Establish technical fit first, then plan application and reopening against the published product data.

Plan: access · coat sequence · temperature · inspection · reopening

06 Technical documents

Which document should a consultant or buyer open first?

Start with the product TDS to verify intended use, suitable substrates, mixing, coverage, application information and limitations. Use the product page for system context, and contact Rayson when the site conditions or required submission documents go beyond the published data.

Verify: document code · revision · intended use · limitations

This page provides preliminary technical direction. Final product and system selection must be confirmed against site conditions and the relevant technical data sheet.

03 · From site evidence to technical data

A defensible decision needs a visible reasoning path.

Do not work backwards from a colour or product name. Define the site condition first, then use published data to verify whether the product fits.

  1. 01

    Inspect the substrate

    Record strength, contamination, moisture and the condition of existing layers.

  2. 02

    Define the exposure

    Set out traffic, chemicals, temperature, UV, cleaning and the shutdown window.

  3. 03

    Build the shortlist

    Combine repair, primer, body coat, finish or membrane roles around the required function.

  4. 04

    Verify the published TDS

    Check intended use, substrates, mixing, coverage, application information and limitations.

Four concrete samples showing the progression from prepared substrate to protective finish
From prepared substrate to a system direction checked against technical data.

Need project-specific technical direction?

Send the surface, exposure and access window.

Include photographs, area, current condition and the required return-to-service window. Rayson’s technical team will reply within one working day with the relevant system direction and published data.